Terms of Use
1. Applicability, scope, etc.
1.1
These terms and conditions apply between Plato Health Pvt. Ltd., org. no. 556967-0820, (“Plato Health”) and the customer/patient who registers as an account holder (“Account Holder”) regarding Plato Health’s provision of an account (“Account”) and related services on the technical platform for Account Holders and caregivers (“Caregiver ”) which Plato Health provides through applications for iOS and Android (the “App”) and on the website www.platohealth.xyz.
1.2
Through the App, individuals can book an appointment with a licensed professional, for example a doctor, to obtain a healthcare contact in the form of a video meeting, as well as obtain information about various diseases and their symptoms. The account holder can also publish a written description of the patient’s symptoms under the individual account before the video meeting starts. When the video meeting starts, the Account Holder can describe his medical condition to the doctor, who in turn can carry out an ocular examination and then make a diagnosis and suggest treatment measures.
1.3
Plato Health is only a technical service intermediary of the care provided by the Care Provider to the Account Holder, and Plato Health shall not in any respect be seen as a care provider. The agreement entered into between the Account Holder and Plato Health is therefore only to be assessed as a service agreement regarding the provision of a technical solution. For clarification, it is stated that Plato Health thus bears no responsibility whatsoever for the examinations or other medical services (or the quality thereof) that are carried out within the framework of a meeting.
1.4
The account holder enters into an agreement with Plato Health by creating an Account, named “my pages” according to the instructions on the App at any given time (the “Agreement”). The agreement shall be considered entered into when the Account Holder has registered the Account in the App. Through such registration, the Account Holder thus accepts these terms and conditions.